At Cycle Store, our utmost priority is your satisfaction with our services related to cycle sales, repairs, and accessories. We aim to provide reliable and high-quality solutions to meet your cycling needs.

We are committed to ensuring that every service you receive from us meets or exceeds your expectations. If, for any reason, you are not completely satisfied with the service you have received, please contact us immediately. We will do our best to resolve any issues promptly and to your satisfaction.

Upon receiving your refund request, we will review the information provided and assess your eligibility for a refund. If your request is approved, we will initiate the refund process as follows:

Certain items and situations may not be eligible for refunds. These include:

If you have any questions or concerns about our refund policy or wish to request a refund, please contact our customer support team at [customer support email] or [customer support phone number]. We are here to assist you and ensure your experience with Cycle Store is exceptional.

We may update our refund policy from time to time to reflect changes in our services or to comply with legal requirements. Any updates to this policy will be posted on our website, and the date of the last revision will be indicated. Thank you for choosing Cycle Store for your cycling needs. We value your trust and strive to provide you with the best service possible.