Welcome to Cycle Store!
We are delighted to offer you our fitness equipment servicing and repair services. Before availing of our services, please carefully review the following Terms and Conditions.
Acceptance of Terms:
By utilizing the Cycle Store website, mobile application, or engaging with our services, you acknowledge and agree to comply with these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our services.
Service Overview:
Cycle Store provides fitness equipment servicing, maintenance, repair, and installation services to individual consumers and businesses. Service details, including pricing, will be communicated to you upon request or during the booking process.
Booking and Scheduling:
To secure an appointment, a non-refundable deposit of 20-30% of the service amount is required at the time of booking. If cancellation occurs before the scheduled service day, a full refund will be issued. However, if cancellation takes place after our technician has commenced travel for the service visit, there will be no refund, or any applicable traveling charges will be deducted from the refunded amount.
Service Fees and Payment:
All service fees are outlined in our pricing structure, subject to change. Payment is due in full before or at the time of service. The initial deposit is deducted from the total service amount.
Cancellation and Rescheduling:
Customers may cancel or reschedule a service appointment with a full refund if done before the scheduled service day. If cancellation occurs after our technician has started traveling for the visit, no refund will be provided, or traveling charges may be deducted from the refund.
Warranty and Guarantees:
Cycle Store offers a limited warranty on services. Details are provided in the service documentation. Refer to our warranty policy for additional information.
Customer Responsibilities:
Customers must provide accurate information during booking, ensure access to the equipment for servicing, and comply with any pre-service requirements communicated by Cycle Store.
Liability:
While we strive to deliver high-quality services, Cycle Store is not liable for damages, losses, or injuries arising from service usage. Refer to our liability policy for further details.
Privacy Policy:
We value your privacy. Our Privacy Policy details how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy.
Modifications to Terms:
Cycle Store reserves the right to update or modify these Terms and Conditions at any time. Changes become effective immediately upon posting on our website. It is your responsibility to periodically review these terms for updates.
For any questions or concerns about these Terms and Conditions, please contact us at[email protected]. Thank you for choosing Cycle Store. We look forward to providing you with exceptional service!
