CycleRestore

Our Shipping Commitment

Shipping Expert Technicians to Your Doorstep for Precision Service Excellence and Bringing Quality Service Right to Your Location.

Satisfaction Guarantee

At Cycle Store, our utmost priority is your satisfaction with our services related to cycle sales, repairs, and accessories. We aim to provide reliable and high-quality solutions to meet your cycling needs.

Satisfaction Guarantee:

We are committed to ensuring that every service you receive from us meets or exceeds your expectations. If, for any reason, you are not completely satisfied with the service you have received, please contact us immediately. We will do our best to resolve any issues promptly and to your satisfaction.

Eligibility for Refunds:

You have been charged incorrectly.
You have paid for a service that was not delivered as described.
Our technicians were unable to complete the service due to unforeseen circumstances.

Requesting a Refund:

To request a refund, please follow these steps:

Contact our customer support team within [number of days] days of the service date.
Provide your name, contact information, service details, and a clear description of the issue.

Refund Process:

Upon receiving your refund request, we will review the information provided and assess your eligibility for a refund. If your request is approved, we will initiate the refund process as follows:

For credit card payments: We will process the refund to the original payment method used for the transaction.
For cash or check payments: We will issue a refund check or arrange for a refund via an agreed-upon method.

Non-Refundable Items:

Certain items and situations may not be eligible for refunds. These include:

Any service charges incurred for work completed.
Services delivered as described and to your satisfaction.
Any damages or issues that arise after our service has been completed.

If you have any questions or concerns about our refund policy or wish to request a refund, please contact our customer support team at [customer support email] or [customer support phone number]. We are here to assist you and ensure your experience with Cycle Store is exceptional.

Policy Changes:

We may update our refund policy from time to time to reflect changes in our services or to comply with legal requirements. Any updates to this policy will be posted on our website, and the date of the last revision will be indicated. Thank you for choosing Cycle Store for your cycling needs. We value your trust and strive to provide you with the best service possible.